Dealing with delinquent customers is a necessary evil for any business. Often there’s no response to your inquiries, communications are often hostile should you get a response, collection agencies take percentages and repossessions are filled with additional challenges. MyTrueMiles can minimize the negative impacts associated with delinquent accounts and encourage customers to keep their accounts in good standing.
Included with MyTrueMiles is a payment reminder system that will send an audible signal to customers when their account is overdue. This signal will continue until the overdue payment is received. Through the life of their loan, this will be repeated each time the account is overdue. Customers will be “encouraged” to remain current to avoid the reoccurring alert. With MyTrueMiles you will be able to increase your customer pool to include at-risk customers with fewer concerns regarding payment.
With some delinquent customers the alert reminders may prove ineffective. If a customer is seriously delinquent with their account and repossession is a likely result, MyTrueMiles can make this a less difficult process. MyTrueMiles comes with a feature that will allow you to disable the starter rendering the car unusable. It can be reactivated once the outstanding balance has been paid. If payment is not made, our GPS locator can show you the exactly location of the disabled vehicle making repossession easier.
MyTrueMiles as an anti-theft protection system that’s perfect for customers and ideal for Dealerships. That’s the beauty of this innovative system. The same features that will protect their investments will also protect yours.